NHS

Queen's Road, Aberlour, AB38 9PR

Telephone: 01340 871210

Fax: 01340 882103

aberlour.administrator@nhs.net

It's Sunday 7:48 PMSorry, we're closed

Rights & Responsibilities

Your Rights

  • To receive the best possible service at appropriate times/places for your medical needs
  • Confidentiality and open access to information on services and treatment
  • You are entitled to information and practical help towards healthier living
  • You are entitled to be treated as a person not a case
  • People have a right to expect honesty, respect and the preservation of their dignity
  • You are entitled to access, with safeguards, to information held about you by the NHS; and to be sure that this information will be kept confidential.  You also have a right of access to medical reports made for insurance or employment purposes.  All personal records in the NHS are confidential and all persons in the Service must abide by the code of practice on confidentiality or personal health information
  • You are entitled to be involved so far as is practical in making decisions about your own care, and wherever possible, given choices including choice of GP, the right to give or withhold consent to medical treatment, the right to decide whether or not to participate in medical research and student training

Your Responsibilities

  • You should share in the responsibility for your own health and that of your family
  • Care for yourself when appropriate (for example you can treat yourself at home for common ailments such as coughs, colds and sore throats)
  • Keep your appointment or let us know as soon as possible if you cannot keep it.  Book routine appointments in plenty of time.  Help us by turning up on time and with everything you need.
  • Give notice if you change your address
  • Return any equipment no longer needed.
  • Treat NHS staff, fellow patients, carers and visitors politely and with respect.

Update your Details

  • Please provide age, gender, names, and anything else that will help us to help you
  • Anything else that we need to know about e.g. when not to call, special circumstances etc
  • Are you interested in signing up for Patient-Services which will allow you to request your medications online, book medical appointments, and see areas of your medical records?

Opening Times

  • Monday
    07:30 - 18:00
  • Tuesday
    08:00 - 18:00
  • Wednesday
    08:00 - 18:00
  • Thursday
    08:00 - 18:00
  • Friday
    08:00 - 18:00
  • Saturday
    CLOSED
  • Sunday
    CLOSED