Important - Staffing Update: We are currently working with reduced staffing across all staff groups.  However we very pleased to assure you that we have three excellent GP's who are helping ensure we continue to deliver safe and effective care for our community.

Aberlour Medical Practice

Queen's Road, Aberlour, AB38 9PR

Telephone: 01340 871210

gram.aberlouradministrator@nhs.scot

Sorry, we're closed

Public (NHSG) Holiday Monday 1ST APRIL 2024
We are closed for the NHS Public Holiday. We are open again as usual on the Tuesday, 2nd April from 0800.
If you are very unwell with either something new or a condition that is getting significantly worse you can access Urgent help via:
Please call NHS24 – 111
• This service is for emergencies
• It should not be used instead of a day time appointment
• Remember the Out of Hours Service is for urgent problems only. Please do not contact the service for a second opinion or for anything which can wait until the next working day.
Life Threatening Emergency Call -999
You should call 999 or go to A&E if you, or someone you know, experiences a life-threatening medical or mental health emergency. These are cases where there is immediate danger to life or physical injury. A mental health emergency should be taken as seriously as a medical emergency. If you feel like you may be close to acting on suicidal thoughts or have seriously harmed yourself, you should call 999 or go to A&E directly if you need immediate help and are worried about your safety

Rights & Responsibilities

Your Rights

  • To receive the best possible service at appropriate times/places for your medical needs
  • Confidentiality and open access to information on services and treatment
  • You are entitled to information and practical help towards healthier living
  • You are entitled to be treated as a person not a case
  • People have a right to expect honesty, respect and the preservation of their dignity
  • You are entitled to access, with safeguards, to information held about you by the NHS; and to be sure that this information will be kept confidential.  You also have a right of access to medical reports made for insurance or employment purposes.  All personal records in the NHS are confidential and all persons in the Service must abide by the code of practice on confidentiality or personal health information
  • You are entitled to be involved so far as is practical in making decisions about your own care, and wherever possible, given choices including choice of GP, the right to give or withhold consent to medical treatment, the right to decide whether or not to participate in medical research and student training

Your Responsibilities

  • You should share in the responsibility for your own health and that of your family
  • Care for yourself when appropriate (for example you can treat yourself at home for common ailments such as coughs, colds and sore throats)
  • Keep your appointment or let us know as soon as possible if you cannot keep it.  Book routine appointments in plenty of time.  Help us by turning up on time and with everything you need.
  • Give notice if you change your address
  • Return any equipment no longer needed.
  • Treat NHS staff, fellow patients, carers and visitors politely and with respect.