Aberlour Medical Practice

Queen's Road, Aberlour, AB38 9PR

Telephone: 01340 871 210

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Zero Tolerance

We are a zero tolerance practice, we request that you treat our staff and premises with respect.  We understand that at times you may be frustrated however we are doing our upmost to assist you.

Free Products

We have a supply of free and accessible period products and condoms which can be found at reception.  These are available to all patients.

Life Threatening Emergency Call - 999

You should call 999 or go to A&E if you, or someone you know, experiences a life-threatening medical or mental health emergency. These are cases where there is immediate danger to life or physical injury. A mental health emergency should be taken as seriously as a medical emergency. If you feel like you may be close to acting on suicidal thoughts or have seriously harmed yourself, you should call 999 or go to A&E directly if you need immediate help and are worried about your safety

Care Information Scotland

Care Information Scotland is a telephone and website service providing information about care services for older people living in Scotland.  On the Care Information Scotland website you will find information about:

  • Where to start
  • How to get care services
  • Care at home
  • Care homes
  • Support for carers
  • Carers’ health and wellbeing
  • Money
  • Your rights
  • Young carers and young adult carers

Talk to Someone

Chat online about any care enquiries.  If you would prefer to talk to someone, please call the helpline on  0800 011 3200 Mon to Fri 8am to 10pm and Sat and Sun 9am to 5pm

Language Line

If English is not your first language, there is a translation service called Language Line which can provide someone to translate between you and the helpline staff member.   NHS 24 uses the interpretation service, Language Line, to support callers who cannot, or prefer not to, speak English.

Language Line is private, confidential and free to use.

Using Language Line

To use Language Line:

  • Phone NHS 24 on 111
  • Tell the call handler that you need an interpreter
  • Tell the call handler the name of your preferred language

Once you’re connected to an interpreter you’ll have a three way conversation with NHS 24 to explain the problem in your language and get the help you need.

Online Leaflets

You can also download information from our library of leaflets below:

Whatever your question about care, we will do our best to help you find the information you need.