Aberlour Medical Practice

Queen's Road, Aberlour, AB38 9PR

Telephone: 01340 871210

gram.aberlouradministrator@nhs.scot

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Zero Tolerance
We are a zero tolerance practice, we request that you treat our staff and premises with respect.  We understand that at times you may be frustrated however we are doing our upmost to assist you.
Winter Vaccinations
If you have been invited for your Covid-19 or Flu vaccination these are done at the Fleming Hospital using Entrance A or the Fleming Hall.  The information should be detailed in your appointment letter, the medical practice is unable to assist you with this and there is no access to the Fleming Hospital from the medical practice.
Free Products
We have a supply of free and accessible period products and condoms which can be found at reception.  These are available to all patients.
Life Threatening Emergency Call -999
You should call 999 or go to A&E if you, or someone you know, experiences a life-threatening medical or mental health emergency. These are cases where there is immediate danger to life or physical injury. A mental health emergency should be taken as seriously as a medical emergency. If you feel like you may be close to acting on suicidal thoughts or have seriously harmed yourself, you should call 999 or go to A&E directly if you need immediate help and are worried about your safety

Non-NHS Services

Aberlour Medical Practice Non-NHS Fees British Medical Association fee Finder BMA Guidance on fees for Non-NHS Reports
   
Why do GPs sometimes Charge Fees?    

General Information

Some services provided are not covered under our contract with the NHS and therefore attract charges.  This is standard practise amongst all independent GP contractors and although we cannot annotate all charges, examples include the following:

  • Medicals for pre-employment, sports and driving requirements (HGV, PSV etc.)
  • Insurance claim forms
  • Prescriptions for taking medication abroad
  • Private sick notes
  • Vaccination certificates

The fees charged are based on the British Medical Association (BMA) suggested scales; and our reception staff will be happy to advise you about them along with appointment availability.  Please remember that non-NHS services are a second priority and we try to turn requests around within 28 days – but this is not always possible.

Disclaimer

Aberlour Medical Practice reserves the right to update the non-NHS fees without warning.

Practice administrative staff must:

  • Check all relevant paperwork is provided
  • If a fee hasn’t already been set, formal notification of the doctors proposed fee and any further terms and conditions relating to the completion of the report should be communicated and agreed by both parties
  • Check that the patient has signed consent if appropriate
  • Log the arrival of the document in the practice system
  • Search patient notes and marry up with the information request
  • Allocate to the GP
  • Once the report has been completed ensure copies are made and kept within the Practice record system
  • Make diary entry or bring forward date to post completed report
  • Complete payment claim form, log date of postage or report to relevant authority
  • Chase the payment if appropriate
  • Receive either payment schedule from requesting authority and reconcile with bank statement, or receive payable order or cheque and arrange banking.

GPs must:

  • Assimilate contents of request, confirm patient consent has been granted to divulge if in order, and ascertain whether or not the Access to Medical Reports Act, Data Protection Act or Access to Health Records Act, applies.
  • Read all GP notes, hospital letters and laboratory results contained within the patient record – this is to ensure, as far as possible, that the facts they certify in a report or certificate are correct.
  • Produce an appropriate response, either in writing, typed directly onto electronic report template, or by dictation. Check and sign the final draft. Once signed, the report and any manual notes held should be returned to the administrator for copying and filing.