Aberlour Medical Practice
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Practice Closure Dates 2019
Please follow the link to see when the Practice is closed this year
Vision Online and Patient-Services
11 Mar 19
We have been aware that the Vision Online Services and Patient-Services were not working as planned; but have now been given assurances that both systems are up and running. I have had confirmation from one patient that the system works but please contact Reception if it is not working for you. Apologies for the inconvenience
Vision Online Services
Please find the Vision Online Services Registration Form
Chronic Medication Service
Cessation of the Prescription Telephone Line Service
Please be advised that due to a significant and unsustainable increase in requests for acute prescriptions through our answerphone service we have had to discontinue the service.
We do, however, want you to take advantage of the other ways of getting your prescription medication. These include our Vision Online service where you are able to order directly into our medical system, as well as booking online appointments. You may be eligible to register with the Chronic Medication Service (see link).
In the short term we will help you with your Repeat Prescription over the phone - but if you feel that you require anything outwith your Repeat Prescription you will have to complete the form below.
If you cannot fill in the form you will have to make an appointment to see the GP. The GP may, however, still require you to make an appointment to come in for a review before your medication is re authorised.
Please find the link to the fillable PDF pro forma for any medication request that is not ordinarily on your Repeat Prescription:
(Medication not on Repeat Prescription Pro Forma)
From Thu 01 Nov 18 we require 2 working days’ notice for Repeat Prescriptions NOT including Saturday, Sunday and holidays) for prescriptions to be reviewed and signed
Safe & careful prescribing
Before signing a prescription, the doctors, nurses and pharmacist need time to check that you have had your checks (blood tests, BP check, etc.) that any letters from consultants have been actioned, that the guidelines for your condition / drug haven’t changed recently, etc.
Your pharmacy will then need time to order, dispense and check your prescription. We suggest that you request your prescription when you have 10 to 14 days supply left, so there is no urgency for you, the practice staff or pharmacy staff.
You pharmacy may be able to give you an “Urgent Supply” if you run out of medication. There are rules about when this can / can’t be done, and the pharmacy staff may phone the practice to check it is safe for you to have more medication. Please don’t go without your prescription medication, any pharmacist in the UK can help you, wherever you are.
Safe healthcare is calm, planned and never rushed
Request your prescription...
Over the Weekend
Prescription will be ready to collect*...
after 2pm on Wed
*This is when the prescription form will be signed and ready to collect at reception by you or your pharmacy. Please allow time for the pharmacy staff to order, dispense and check your prescription.
Many thanks for your understanding with this matter
With patient needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Access & Parking
All areas of the practice are accessible to wheelchairs, we have a hearing induction loop at reception and access to translation services for those whose first language is not English. Parking is available outside the health centre with additional parking across the road. We ask all visitors to use the designated parking to avoid blocking access to the health centre.
(Site updated 18/03/2019)